The customer shall contact the customer care for any exchanges to be done.
1. The product shall be packed as received
2. Exchanges shall only be entertained when there is a manufacturing defect with the product.
3. Buyers shall confirm the details about the product via customer care if any
4. Exchange product will be shipped according to the stocks
5. Shipping charges are to be paid by the customer in case of exchange.
6. A different product can be selected for exchange after confirmation from keralafiresafety.com
7. The new product will only be shipped after the arrival and confirmation of the condition of the product.